Group Edition

Maximizer CRM Group Edition is a full-featured CRM software solution that enables teams of up to fifteen users to work together to attract more prospects, win new customers, and improve customer satisfaction.

Group Edition has all the sales, marketing, and customer service features to help teams effectively sell to, market to, and service customers. It features account & contact management, sales opportunity management & forecasting, marketing automation (including built-in email marketing) and customer service & support management. Group Edition now offers all the access options: Windows desktop, web, remote synchronisation and mobile devices so you have access to all your CRM information – anywhere, any time.

Designed for small businesses, Maximizer CRM Group Edition offers unprecedented deployment time with a database powered by Microsoft SQL Express – offering seamless installation, zero administration, yet powerful enough for even the most demanding of small businesses.

Maximizer CRM Group Edition Features

• Account & Contact Management: including time management, task management, email management, communications & Office integration, Outlook & Exchange synchronisation, document management, and accounting integration (to QuickBooks® and Microsoft Dynamics GP®).

• Sales: including sales force automation, opportunity management, lead management, sales forecasting, sales coaching, territory management, quote management and partner relationship management.

• Marketing: including marketing automation, email marketing.

• Customer Service & Support: including case management, customer self-service, knowledge base, and computer telephony integration (CTI).

• Business Intelligence: including reports, dashboards, & custom reporting.

• Workflow Automation: add-ons available for process automation and business activity monitoring.

• eBusiness.

• Customisation & Integration: capabilities to easily make CRM work for your unique business processes.