Professional Edition
As small and medium-sized businesses grow with more employees and customers, Maximizer CRM Professional Edition grows with you – from five to an unlimited number of users.
Like Group Edition for small businesses, it is full-featured CRM software solution including account & contact management, sales opportunity management & forecasting, marketing automation (including built-in email marketing) and customer service & support management. In addition to all of these modules, and all of the access options, (Windows desktop, web, remote synchronisation and mobile devices), Professional Edition offers an enterprise-class reporting and database management system for growing businesses.
With Microsoft SQL Server, Professional Edition offers virtually unlimited storage capacity as your customers and teams grow. SQL Reporting Services and Radius90 offer growing businesses out-of-the-box reports, in addition to advanced report customisation using the latest Office-like drag-and-drop facility.
Maximizer CRM Professional Edition Features
- Account & Contact Management: including time management, task management, email management, communications & Office integration, Outlook & Exchange synchronisation document management, and accounting integration (to QuickBooks® and Dynamics GP®).
- Sales: including sales force automation, opportunity management, lead management, sales forecasting, sales coaching, territory management, quote management and partner relationship management.
- Marketing: including marketing automation and email marketing.
- Customer Service & Support: including case management, customer self-service, Knowledge Base, and computer telephony integration (CTI).
- Business intelligence: including reports, dashboards, & custom reporting.
- Workflow Automation: add-ons available for process automation and business activity monitoring.
- eBusines.
- Customisation & integration: capabilities to easily make CRM work for your unique business processes.